Order processing
- Order Confirmation: Once you place an order on our mall，you will receive an order confirmation email. This email will include details such as order number, product details, and estimated delivery time.
- Processing time: Orders are typically processed within 1 – 3 business days. During peak seasons or high – volume periods, processing times may be longer.
shipping methods
- Standard shipping: We offer standard shipping for most products. This service usually takes 3 – 7 business days depending on the destination.
- Express shipping: For faster delivery, we provide express shipping options. Express shipping typically takes 1 – 3 business days.
- Shipping carriers: We partner with well – known shipping carriers such as FedEx, UPS, and USPS. The carrier used for your order will be determined based on your location and the type of product.
shipping charges
- Shipping fees: The shipping charge depends on the size, weight, and destination of the product. A detailed breakdown of shipping fees will be provided during the checkout process.
- ** free shipping**: We offer free shipping for orders above a certain amount. Check our website for details on free shipping offers.
delivery
- Delivery time: The delivery time is estimated based on the shipping method and destination. Once your order is shipped, you will receive tracking information to monitor the progress of your delivery.
- Delivery address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for delivery delays due to incorrect address information.
order tracking
- ** tracking number**: You can track your order using the tracking number provided in the order confirmation email. This number can be used to check the status of your shipment on the carrier’s website.
- ** monitoring**: our team will monitor the delivery process to ensure timely delivery. If there are any issues or delays, we will inform you as soon as possible.